Case Study: Signal Financial Federal Credit Union achieves record-fast recovery during CrowdStrike outage with Veeam

Signal Financial Federal Credit Union rebounds in record time with Veeam during the CrowdStrike outage

Signal Financial Federal Credit Union is a full‑service credit union based in Kensington, MD, serving 23,000 members with more than $400 million in assets across DC, Maryland and Virginia. After Backup Exec proved unreliable for critical systems, the July 19, 2024 CrowdStrike global outage threatened member services—yet Signal recovered core banking functions in about two hours, far faster than many larger institutions.

Using Veeam Data Platform (Advanced) and Veeam Backup for Microsoft 365, Signal integrated Veeam Agent Recovery Media into Windows Boot Manager and leverages Instant Recovery, SureBackup, immutable object storage and encryption. The result: continuous availability of financial services, faster Microsoft 365 restores, stronger cyber resilience, and streamlined NCUA compliance and audit processes.

Signal Financial Federal Credit Union

Nico Stein

Vice President of IT