Case Study: Rhondda Cynon Taf County Borough Council achieves major backup and recovery cost savings and faster data recovery with Veeam

RCTCBC uses Veeam to reduce costs as resident and customer data services increase

Rhondda Cynon Taf County Borough Council (RCTCBC), one of Wales’ largest local authorities with about 10,000 employees serving over 200,000 residents, has become increasingly data-driven as more services move online (around 170,000 interactions per year). Facing an aging, costly backup toolset and a cloud-first roadmap, the council needed a more powerful, extendable and cost-effective data protection solution to maintain service levels within constrained budgets.

RCTCBC chose Veeam Data Platform — Premium to centralize protection across on-premises and cloud workloads. Veeam significantly reduced annual backup and recovery costs, simplified backup management so more staff can perform restores, accelerated recovery of deleted or critical data, and is now protecting Microsoft 365 and supporting recovery orchestration—freeing funds and improving service continuity for residents.

Rhondda Cynon Taf County Borough Council

Gareth Pearce

Head of Technology