Case Study: Rancho Cucamonga achieves always-on public safety information and 99% faster recovery with Veeam

Rancho Cucamonga keeps residents safe and informed about COVID-19

Rancho Cucamonga, a fast‑growing Southern California city of about 177,000 residents, needed to keep critical public‑safety and COVID‑19 information online at all times. Its legacy backup (Symantec Backup Exec and tape) was complicated and slow, requiring about 40 hours of monitoring per month and taking hours or days to recover — an unacceptable risk during the pandemic.

The city deployed Veeam Availability Suite (2017) to modernize data protection: backups for 45 TB across 150 VMs are now protected on‑premises and off‑site to iland, outside the local seismic zone. Veeam simplified operations, boosted recovery speed by 99%, reclaimed 40 hours per month, and ensured continuous availability of public‑safety, library, video and pet‑adoption services.

Rancho Cucamonga

Darryl Polk

Chief Innovation Officer