Case Study: Natali Healthcare Solutions achieves 24/7 availability and rapid recovery for mission-critical healthcare systems with Veeam

Natali Healthcare Solutions supports round-the-clock emergency care services with Veeam

Natali Healthcare Solutions, Israel’s largest 24/7 emergency and medical assistance provider, depends on digital systems — from PBX call routing to wearables and panic buttons — to deliver urgent care. With hundreds of VMware VMs hosting mission‑critical CRM and integration services, the company needed stronger business continuity: faster RTO/RPO, reliable replication between its primary and disaster‑recovery sites, and simple, secure backups to disk and tape.

Natali implemented Veeam Backup & Replication and Veeam Backup for Microsoft 365 with a local partner, deploying hardware‑agnostic replication to its DR site, encrypted on‑ and off‑site tape backups, and high‑availability clusters for instant failover. The result: markedly reduced RTOs/RPOs, rapid recovery from individual files to full VMs, streamlined backup management for a lean IT team, and greater confidence in protecting subscriber care systems.

Natali Healthcare Solutions

Ofir Levi

Chief Information Officer