Case Study: Suncoast Business Technologies achieves 24.7.365 cloud availability and 10% revenue growth with Veeam

Managed Service Provider Offers 360° Cloud Solution with Veeam + SingleHop

Suncoast Business Technologies (SBT), a Sarasota‑based managed service provider, needed to extend its on‑premises virtualization strategy into a secure, out‑of‑state cloud backup quickly after a reseller customer suffered a data‑center disaster. The firm required a provider that could deliver 24/7/365 availability within 48 hours while letting SBT maintain control of the customer relationship.

SBT deployed Veeam Availability Suite with SingleHop via Veeam Cloud Connect; SingleHop provisioned the offsite repository in under 48 hours and SBT began offering Backup-as-a-Service and Disaster Recovery-as-a-Service. The solution delivered always‑on availability, reduced downtime risk, cut management time, made enterprise BaaS/DRaaS affordable, and increased SBT’s revenue by 10% within three months.

Suncoast Business Technologies

Kevin Baylor

Director of Business Services