Case Study: City of Rockingham achieves 70% faster backups, 60% storage reduction and reliable VM protection with Veeam Backup & Replication

Local Government Relies on Veeam Backup & Replication to Protect Critical Data and Keep Business Systems Running Smoothly

The City of Rockingham, a Western Australia local government serving about 100,000 residents, relied on a fully virtualized IT environment (five ESX hosts, 35 VMs, ~450 users) to run critical municipal systems. Their legacy backup product produced frequent VSS errors, incomplete VM backups and long backup windows (up to 10 hours), and the team needed a simple, cost‑effective solution built specifically for virtual environments—especially given local risks and plans for an off‑site data center.

Rockingham deployed Veeam Backup & Replication as part of the Veeam Management Suite, gaining VM‑native, database‑consistent backups and Instant VM Recovery. Backups now complete in under 3 hours (about 70% faster), storage use fell from >10 TB to 4 TB (~60% reduction), file‑level recovery takes seconds and full VM restores about 12 minutes, and the city benefited from a simpler interface, strong support and a more cost‑effective licensing model.

City of Rockingham

Brook Papworth

Senior IT Officer, Operational Systems, City of Rockingham