Case Study: James Cook University achieves 100% data availability with Veeam

James Cook University ensures 100% data availability for students, faculty and staff with Veeam

James Cook University (JCU), a multi‑campus institution serving 21,000+ students with extensive digital learning resources, was facing explosive data growth across three data centres and hundreds of terabytes. Its legacy backup licensing and capacity constrained growth, left parts of the workload unprotected, and made the ICT team spend hours weekly fixing backup issues—while also requiring Office 365 data protection for faculty and student content.

After a proof of concept, JCU moved to Veeam’s Availability Platform (including Backup & Replication Enterprise Plus and a Backup for Microsoft Office 365 pilot), replicating its legacy setup into a simpler, policy‑driven environment. The result: 100% backup reliability per internal audit, up to 12 hours saved per month for the ICT team, mitigated Office 365 data‑loss risk, and scalable, easy recovery and test/dev capabilities as the university’s data needs grow.

James Cook University

Swain Kirk

Head of ICT Infrastructure Services