Case Study: Markel International achieves centralized VMware monitoring and reduced risk with Veeam nworks Management Pack

International Insurer Centralizes IT Monitoring to Reduce Risk

Markel International, the London‑based subsidiary of Markel Corporation, runs a fully virtualized IT estate (31 VMware hosts and 550 VMs) that supports 600 employees and global insurance operations. They faced gaps in native VMware monitoring that produced missed alerts, required a separate console and risky ESX host agents, so they sought to centralize VMware monitoring through Microsoft System Center Operations Manager to streamline processes and reduce risk.

S3 Consulting implemented the Veeam nworks Management Pack to provide agentless, fully integrated VMware monitoring in the Operations Manager console, complete with detailed health metrics, automation and a built‑in knowledge base. The outcome was a quick-to-deploy, scalable solution that preserved existing System Center policies, enabled proactive problem prevention and faster, more consistent issue resolution—reducing operational risk.

Markel International

Mike Jarrett

Delivery Manager