Case Study: MPY (Finnish ICT service provider) achieves 20% annual customer growth and 24/7 data availability with Veeam Backup & Replication

ICT Service Provider Expands Cloud Offerings and Grows Customer Base 20 Percent Each Year with Veeam

MPY Palvelut Oyj is a Finnish ICT service provider and hosting partner that guarantees customers 24/7/365 access to their data. With legacy backup that succeeded only about 75% of the time, manual, time‑consuming provisioning, and the risk of missed SLAs as the business grew, MPY needed a more reliable, automated backup solution to protect customer satisfaction and support growth.

MPY implemented Veeam Backup & Replication and Veeam Cloud Connect, boosting backup success to 100% and automating processes that save roughly 20 hours per week. The solution enabled new BaaS and DRaaS offerings (including Instant VM Recovery and SureBackup verification), sped customer onboarding and helped MPY expand its customer base by about 20% annually while confidently meeting SLAs.

MPY

Sampo Suojala

Solutions Architect