Case Study: Hato Hone St John achieves rapid service continuity and immutable data protection with Veeam

Hato Hone St John delivers life-saving care secured with data resilience from Veeam

Hato Hone St John is New Zealand’s leading ambulance and first‑aid charity, responding to hundreds of thousands of emergency calls each year and relying on always‑on IT to deliver life‑saving services. During a major infrastructure refresh the organization sought to replace time‑consuming, tape‑based backups and reduce exposure to rising ransomware and downtime risks that could affect frontline care.

By deploying Veeam Data Platform (plus Veeam backups for Microsoft 365, Azure and Salesforce) with partner Lexel and HPE storage, Hato Hone St John now protects ~1,000 VMs, 3,800 workstations and hundreds of terabytes of data with service‑level immutable backups and single‑pane management. The solution enabled an Azure recovery in under five hours, cut RTOs/RPOs, reduced breach risk and delivered faster, more reliable continuity for mission‑critical services.

Hato Hone St John

Andrew Fletcher

National Technology Infrastructure Manager