Case Study: Harte Hanks achieves standardized data protection, optimized IT and increased efficiency with Veeam

Harte Hanks standardizes data protection, optimizes IT and increases efficiency with Veeam

Harte Hanks is a global customer‑experience company that uses data and analytics to design and execute marketing, fulfillment and customer‑care programs for major brands. As its business and client requirements grew more complex, protecting mission‑critical systems and standardizing data protection across a distributed IT estate became a top priority—Harte Hanks needed a scalable, managed solution that ensured continuous availability and regulatory compliance while allowing the company to focus on innovation.

Harte Hanks partnered with Contour Data Solutions and deployed Veeam Availability Suite on Contour Cloud, backing up 550 TB across 400 VMs and leveraging Contour’s managed services. The implementation standardized and modernized data protection, improved reliability, security and manageability, consolidated IT to optimize costs, and supported compliance with SOX, HIPAA and GDPR—ensuring client data is protected and always available.

Harte Hanks

Elliott Peterson

Chief Technology Officer