Case Study: Harrogate Borough Council saves 15 FTE days per month and cuts manual recovery by 99% with Veeam

Harrogate Borough Council saves 15 days per month on data protection tasks, freeing time for value-added infosec activities

Harrogate Borough Council, which delivers services across North Yorkshire, was struggling to protect rapidly growing digital services — more than 30 TB across 30 physical servers and 245 VMs with data rising ~10% year‑on‑year. Legacy tape-based Commvault backups were costly, unreliable and consumed around 15 full‑time equivalent days per month, leaving the lean IT team exposed to unacceptable recovery risk.

The council moved to Celerity Backup as a Service powered by Veeam, implementing incremental backups across on‑premises and Microsoft 365 systems and meeting the 3‑2‑1‑1 rule. The managed solution enabled rapid, reliable restores, cut manual recovery work by 99%, saved 15 FTE days per month, reduced the remediation backlog from 40 pages to four items, and freed the team to focus on vulnerability management and other value‑added infosec activities.

Harrogate Borough Council

Mike Evans

ICT Digital Services Programme & Compliance Manager