Case Study: Goodwill Industries of Greater NY and Northern NJ achieves 100% uptime and instant cloud recovery with Veeam

Goodwill Stays Up and Running with AWS and N2WS

Goodwill Industries of Southern New Jersey and Philadelphia — a multi-location nonprofit supporting retail stores, donation centers and job services — faced frequent outages and hardware depreciation from an on‑premises backup model that disrupted stores, training centers and point‑of‑sale systems. Needing an “always‑on” solution to protect operations (cash registers could not go offline), the organization prioritized a cloud migration with reliable operational backup and disaster recovery.

Goodwill moved its infrastructure to Amazon Web Services and implemented N2WS Cloud Protection Manager, using incremental, snapshot‑based backups across regions and accounts with no maintenance windows. The solution enabled near‑instant restores, hourly backups, lower TCO and improved RPO/RTO, and Goodwill reports 100% uptime with no delays or outages since the shift.

Goodwill Industries of Greater NY and Northern NJ

Briley James Yetter

Director of Technology