Case Study: VST Tillers Tractors Ltd achieves 24.7.365 Availability and 99% downtime reduction with Veeam

Farm Equipment Manufacturer Cultivates 24.7.365 Availability to Serve their Customers

VST Tillers Tractors Ltd., a leading Indian farm equipment manufacturer, depends on a dealer management system (DMS) to keep manufacturing, deliveries and service-level agreements on track. Slow backup and recovery in its Hyper‑V environment—restore times of about seven hours—threatened SLAs and customer loyalty, so the company needed guaranteed 24.7.365 availability.

VST implemented Veeam Availability Suite, which cut recovery time to three minutes, added automated recovery verification (SureBackup/SureReplica), and provided advanced monitoring, reporting and capacity planning. The switch delivered 24.7.365 availability for critical systems, a 99% reduction in downtime, a 70% smaller backup footprint, and ensured SLAs and customer loyalty were preserved.

VST Tillers Tractors Ltd

Mayank Bedi

Head of the IT Department