Case Study: Dubai Duty Free achieves 24x7 availability and up to 99% faster recovery with Veeam Availability Suite

Dubai Duty Free Cashes In on 24x7 Availability with Veeam

Dubai Duty Free is a leading 24x7 airport retailer serving millions of travelers weekly. Because stores never close, its virtual infrastructure had to be always available, but slow VM and item-level recoveries, inability to back up a small VMware cluster, and limited visibility across a multi‑hypervisor environment put operations and revenue at risk.

Dubai Duty Free deployed Veeam Availability Suite to back up ~30 TB across ~40 VMs (Hyper‑V and vSphere) in two data centers, replicate VMs for disaster recovery, and use Instant VM Recovery and Veeam Explorers for fast, item‑level restores. The result: recovery up to 99% faster, reliable DR and business continuity through replication, real‑time visibility for proactive issue resolution, and scalable protection as data grows.

Dubai Duty Free

Allan Chapman

IT Manager