Case Study: FirstLight achieves 24.7.365 data availability and 400% BRaaS growth with Veeam Backup & Replication

Cloud Provider Calls Veeam the Ferrari of Availability Solutions

FirstLight, a fiber‑optic data, cloud and managed services provider serving healthcare, government, education and enterprise customers across the Northeastern U.S., needed a stronger availability solution to meet its promise of 24.7.365 access to critical data. Legacy backup tools caused compatibility issues and slow restores that risked customer SLAs and limited the company’s ability to sell reliable cloud and DR services.

FirstLight replaced legacy backup with Veeam Backup & Replication, gaining a “set‑and‑forget” availability platform that delivered 24.7.365 uptime, cut a customer’s SQL Server recovery time by 80%, and reduced backup problems. As a result, FirstLight’s BRaaS line grew 400% in the first year and the company was able to win more business by meeting its high availability standards.

FirstLight

Eric Halse

Data Center Technical Services Manager