Case Study: City of Phoenix achieves data recovery in minutes to maintain 24/7 public services with Veeam

City of Phoenix recovers data in minutes with Veeam for 24/7 public services

The City of Phoenix needed to ensure 24/7 availability of critical public services for 16,000 users while moving away from tape-based backups and better leveraging investments in Pure Storage, VMware and Microsoft 365. The city sought a simpler, more cost-effective data protection solution to reduce recovery times, improve disaster readiness and eliminate the single-person backup bottleneck.

By deploying Veeam Data Platform and Veeam Backup for Microsoft 365 to protect just under a petabyte—backing up immutable Pure Storage snapshots and integrating with VMware—the city now recovers data in minutes (restoring its Dial‑a‑Ride payment server in 15 minutes), cut data protection costs by at least 30%, and spread backup responsibilities across a nine-person team for faster, more resilient public services.

City of Phoenix

Jerry Simpson

Deputy CIO