Case Study: City of Birmingham achieves continuous protection of city services and $100,000+ in IT savings with Veeam

Birmingham protects city services with Veeam and saves $100,000 in IT costs

The City of Birmingham, AL — a major regional center supporting services like online licensing, tax processing, police and fire records, and GIS — faced failing backup solutions that threatened continuous city operations. Their legacy tools either locked them to specific storage or required a technician to spend days each week troubleshooting, leaving the IT team without reliable recoverability for critical applications and decades of records.

Birmingham replaced Networker and Unitrends with Veeam Availability Suite for its simplicity, storage neutrality and cost: Veeam now protects 100 TB across 170 VMs (plus one physical server) to on- and off‑site Dell EMC Data Domain, speeds backups by 50% via Data Domain Boost, and provides Instant VM Recovery and robust monitoring/reporting. The move saved the city more than $100,000 (about $50K in reduced admin time and $50K in licensing), anchors its BC/DR strategy and gives reliable, affordable protection for future cloud workloads.

City of Birmingham

Darryl Burroughs

Deputy CIO Infrastructure and Operations