Case Study: Baloise Group cuts recovery time objective by 90% and restores critical services in hours with Veeam Availability Suite

Baloise Luxembourg cuts recovery time objective by 90%, enabling rapid continuity for critical insurance services

Baloise Luxembourg, a 500‑employee insurer serving retail and commercial customers, relied on 600 VMware VMs across two data centers to deliver round‑the‑clock policy and CRM services. Manual, tape‑based backup processes meant the company could not protect all 275 TB of data and faced recovery times of up to 10 days in a worst‑case disaster, a critical vulnerability given growing ransomware and availability risks.

Working with System Solutions, Baloise implemented Veeam Availability Suite with HPE 3PAR and StoreOnce storage and LTO‑8 tape (replicated between sites) to follow a 3‑2‑1‑1‑0 strategy and back up 275 TB daily. The new platform cut RTO by 90%—enabling file restores in minutes and recovery of core applications in about 24 hours—reduced RPO to one hour for data, saved roughly 100 person‑days a year on backup tasks, and cut audit preparation time by 95%; the company now plans immutable backups and hybrid‑cloud options.

Baloise Group

Emmanuel Hampert

Team leader Core Infrastructure