Case Study: a major U.S. city government IT department streamlines contingent labor management with VectorVMS

Streamlining the Contingent Labor Workflow in a U.S. City Government IT Department

The Department of Information Technology for a major U.S. city government faced challenges managing its contingent labor program due to a fragmented system that relied on multiple unconnected platforms. This lack of integration led to poor visibility, approval delays, invoicing backlogs, and difficulties maintaining contract compliance. To gain control, the department implemented the VectorVMS vendor management system.

VectorVMS provided a single, end-to-end solution that streamlined the entire contingent labor process. The implementation resulted in a 15% reduction in the time to request and onboard staff, a nearly 100% decrease in time to submit requests, and a 30% reduction in processing time. The city's IT department also achieved improved compliance, better spend management with real-time burn rate tracking, and more accurate forecasting capabilities.