Case Study: Western Distributing Transportation Co. speeds trip document processing with Vector LoadDocs

With Vector’s LoadDocs app, Western Distributing Moves Trip Documents Faster

Western Distributing Transportation Co. turned to Vector and its LoadDocs app after struggling with unreliable document scanning from a previous provider. The Denver-based carrier needed a faster, more dependable way to move trip paperwork from drivers on the road to the back office so it could reduce invoicing delays, improve reliability, and integrate document scanning with its existing TMS.

With Vector’s LoadDocs, Western Distributing rolled out a simple mobile workflow for about 145 drivers to photograph, tag, and send trip documents directly from the road. The result has been a smoother digital process, with 90% of documents now captured by drivers or back-office staff, less manual scanning and indexing, faster invoicing, and positive feedback from drivers and office staff alike.

Western Distributing Transportation Co.

Stella Rodriguez

Driver