Case Study: Western Distributing Transportation Co. speeds up trip document processing with Vector

Western Distributing Transportation Co. speeds document processing with Vector, reaching 90% digital capture

Western Distributing Transportation Co., a family-owned carrier, faced significant delays in invoicing customers due to unreliable digital document scanning from a previous provider. Their challenge was to reduce the time between delivery and invoicing by ensuring the reliability of their document scanning technology and integrating it with their existing TMS. They turned to vendor Vector for a more streamlined mobile app solution.

Vector implemented its mobile app for Western Distributing's drivers, which provided a simple, three-step process for scanning and sending documents. The solution was easy to use, even for drivers with older phones, and integrated seamlessly with the company's systems. The results included positive driver feedback and immediate time savings, with 90 percent of documents now being digitally processed. Vendor Vector's reliable technology eliminated the need to constantly retake photos and allowed the company to save both time and money.

Western Distributing Transportation Co.