Case Study: Pacific Gas and Electric Company improves field operations and logistics visibility with Vector

Pacific Gas and Electric Company improves field operations and real-time delivery visibility with Vector

Pacific Gas and Electric Company (PG&E) faced significant operational challenges due to its reliance on manual paperwork. This led to costly transcription errors, processing delays that prevented the utility from taking advantage of supplier discounts, and inefficiencies like dispatching crews before materials had arrived. Safety protocol adherence by third-party vendors was also difficult to track. Partnering with Vector, PG&E sought to digitize these field operation processes to gain visibility and improve collaboration across its logistics network.

Vector implemented customized digital workflows through its mobile and web applications to replace paper-based systems. This solution provided real-time visibility into material deliveries and asset moves, eliminating transcription errors and manual data entry. As a result, PG&E decreased the time to installation, minimized unnecessary trips to job sites, improved inventory management, and gained the ability to capture early payment discounts from suppliers. Vector's system also ensured stricter safety protocol adherence through digital checklists and immediate notifications.

Pacific Gas and Electric Company