Case Study: Thompson Tractor Company achieves streamlined training tracking and compliance with Vector Solutions' Convergence LMS

Thompson Tractor Company - Customer Case Study

Thompson Tractor Company, a 60‑year Caterpillar dealer with over 1,300 employees across three states, faced growing difficulty tracking instructor‑led, hands‑on, and mandatory training for increasingly complex equipment and career-path development. To centralize and forecast training needs, Thompson Tractor implemented Vector Solutions’ Convergence LMS to replace spreadsheets and disparate HR records.

Using Vector Solutions’ Convergence LMS, Thompson Tractor deployed learning paths, pushed policy documents, tracked acknowledgments, and generated weekly exception reports that show exactly who needs which classes and when. The system enabled better scheduling of instructor-led sessions, reduced missed or “fallen-through-the-cracks” training, and ensured employees receive required training to advance.

Thompson Tractor Company

Ashley Self

Corporate Training Director