Case Study: St. Charles Fire Department achieves 25–30% increase in reportable training hours with Vector Solutions' TargetSolutions

St. Charles Fire Department Increases Reportable Training Hours with TargetSolutions

St. Charles Fire Department, a 77-member department in Missouri that responds to roughly 8,500 emergencies a year, faced a major challenge: training was being conducted but not consistently logged, leaving gaps in reportable firefighter and EMS continuing education hours. To address this, the department implemented Vector Solutions' TargetSolutions training and reporting platform.

Vector Solutions’ TargetSolutions standardized online course delivery and automated training records, giving the department an easy way to log previously uncounted hours. As a result, St. Charles saw a 25–30% increase in reportable training hours, improved ISO training documentation, greater training efficiency and cost-effectiveness, and strong personnel buy-in.

St. Charles Fire Department

Jamie Young

Captain