Case Study: Major Healthcare Company achieves proactive employee safety reporting and faster incident response with Vector Solutions (LiveSafe)

LiveSafe Enables Proactive Reporting of Safety & Security Risks

Major Healthcare Company, one of the 10 largest pediatric healthcare providers in the U.S. with three hospitals and 7,000 employees (278,000 patients treated in 2016), struggled with employees hesitating to report suspicious activity despite patrols, call boxes and a 9-1-1 style dispatch. To boost timely, proactive reporting and employee engagement in everyday safety monitoring, the organization deployed Vector Solutions’ LiveSafe platform.

Vector Solutions’ LiveSafe complemented existing security measures with a simple mobile interface, anonymous chat, silent reporting and SafeWalk features, making it easier for staff to flag concerns in real time. As a result, the security team gained broader visibility into issues that previously went unreported or were reported days later, enabling faster, more informed dispatch decisions, quicker officer responses and improved incident prevention across the campuses while effectively leveraging the organization’s 7,000 employees as active safety partners.