Case Study: Leading Real Estate Investment Trust achieves enhanced officer safety and optimized security operations with Vector Solutions' LiveSafe

Leading Real Estate Investment Trust - Customer Case Study

Leading Real Estate Investment Trust, an S&P 400 REIT with roughly 11 million square feet of commercial, residential, and retail space, 1,000+ employees, and over $600M in annual revenue, faced rising risks of break‑ins, trespassing, and officer safety incidents after tenant populations dropped during the COVID‑19 lockdowns. Contract security officers were already using the LiveSafe Mobile Platform for tenant tip reporting and silent dispatch, so the company engaged Vector Solutions to adapt its security oversight as protocols and occupancy levels changed.

Vector Solutions expanded use of the LiveSafe Mobile App and SafeWalk to enable real‑time communications between patrolling officers and the Security Operations Center, reduce incoming phone traffic, and provide silent dispatch and proactive oversight. The result was improved officer safety and optimized allocation of security resources across properties, allowing the REIT to maintain protection and respond more effectively as threats evolved.