Case Study: Yuma Fire Department prevents lost EMS revenue and ensures certification compliance with Vector Solutions

In Jeopardy of Losing Payment for EMS Calls, Yuma Fire Department Leans on TargetSolutions

Yuma Fire Department was in the middle of migrating training records when a hospital coordinator flagged a possible lapse in a paramedic’s ACLS certification—a lapse that would have barred billing for transports and could have cost the department tens of thousands of dollars. During the transition the department used Vector Solutions’ TargetSolutions training management system to investigate and document training status.

By running reports in Vector Solutions’ TargetSolutions, Yuma confirmed the paramedic’s training was current, saving the department thousands of dollars and effectively covering the system’s cost with that one incident. Centralizing records with Vector Solutions also streamlined EMS training tracking, allowed documentation of community education metrics for accreditation, and—combined with strong client support—helped position the department to improve its ISO rating.

Yuma Fire Department

Michael Walton

Battalion Chief