Case Study: Icahn School of Medicine at Mount Sinai achieves rapid mental-health support and workplace safety with Vector Solutions' LiveSafe Mobile App

Icahn School of Medicine at Mount Sinai - Customer Case Study

Icahn School of Medicine at Mount Sinai faced rising coronavirus-related mental health concerns after an employee noticed a coworker experiencing significant stress and disruptive outbursts and didn’t know how to intervene. To address the situation, the organization used Vector Solutions’ LiveSafe Mobile App to report the incident and request help.

Using Vector Solutions’ LiveSafe Mobile App, the employee submitted a tip that allowed management to intervene, connect the coworker with mental health resources, and track coronavirus-related fears across the organization. The outcome was a safer workplace, timely aid for a staff member in crisis, and better-informed leadership—helping mitigate the broader PTSD risk experts estimate for frontline healthcare workers.

Icahn School of Medicine at Mount Sinai

Dennis S. Charney

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