Case Study: Jamul Casino achieves streamlined, time-saving training and compliance with Vector Solutions

How Jamul Casino® Thrives in Online Training with Vector’s User-Friendly, Time-Saving Total Management Solution

Jamul Casino, owned and operated by Jamul Indian Village Development Corporation, faced the challenge of managing and tracking training and compliance for 1,000+ team members across 24/7 shifts. When the tribe assumed casino management in 2018 they replaced their legacy system with Vector Solutions’ total management solution (Vector LMS) to address compliance, streamline tracking, assign courses, simplify training delivery, and ensure ongoing support.

Vector Solutions implemented its Vector LMS with industry-focused content (including Title 31/AML), a Training Matrix, automated reporting and notifications, department-level reporting, and self-service tools for custom courses. As a result Jamul Casino moved roughly 99% of its training online, expanded content (health & safety, Responsible Alcohol Server, Active Shooter), eliminated paper attendance tracking, and saved significant staff time and coordination—demonstrating measurable gains in compliance oversight and operational efficiency with Vector Solutions.

Jamul Casino

Teresa Martinez

Director of Compliance & Risk