Case Study: Four Winds Casino Resort achieves streamlined compliance and automated staff training with Vector Solutions

Four Winds Casino Resort - Customer Case Study

Four Winds Casino Resort engaged Vector Solutions in 2012 to distribute property policies and deliver mandated annual training using Vector LMS for Casinos (formerly CELEXA). Prior to the LMS, Four Winds relied on classroom sessions with proctored paper exams, manual grading/scanning, and heavy scheduling across four properties and 2,200 employees—processes that were labor‑intensive, prone to human error, and led to compliance gaps and negative audit findings.

Vector Solutions implemented Vector LMS for Casinos, delivering a secure online system with 150+ casino‑specific prebuilt courses plus custom policy acknowledgments, surveys and resources. The LMS automated assignment, tracking and subscription reporting, provided 24/7 access, handled multiple job codes without duplication, and enabled rapid COVID‑related updates—allowing Four Winds Casino Resort to train 2,200 employees across four properties on more than 150 courses, eliminate much manual proctoring and paperwork, and streamline reporting to maintain compliance and improve audit outcomes.

Four Winds Casino Resort

Ross Ratliff

Employee Events & News Operations Manager