Case Study: Bergen County Prosecutor’s Office improves public safety and streamlines COVID-19 communications with Vector Solutions' LiveSafe

Bergen County - Customer Case Study

Bergen County Prosecutor’s Office, serving roughly one million residents in suburban New Jersey, faced a surge of COVID-19 questions during the outbreak that pulled staff away from core public-safety duties. To avoid spending limited time answering medical inquiries while still connecting the public to accurate guidance, the office partnered with Vector Solutions and used the LiveSafe Mobile Platform to route citizens to authoritative resources.

Vector Solutions helped Bergen County add two LiveSafe homescreen cards — “CDC Self-Assessment Tool” and “COVID-19 Resources” — linking users directly to up-to-date information. The change gave the Prosecutor’s Office an easy, reliable way to inform the community, enabling staff to focus more on crime response and investigations; as Senior Assistant Prosecutor Martin Delaney noted, LiveSafe’s adaptability has been “invaluable” for their operations.

Bergen County

Martin Delaney

Senior Assistant Prosecutor