Case Study: MUJI increases sales with Ve Global

Muji - Customer Case Study

Muji, a Japanese retail company, was facing a significant challenge with cart abandonment, where potential customers reached the checkout process but failed to complete their transactions. To address this issue, their affiliate network recommended the vendor Ve Global and its suite of onsite conversion applications.

Ve Global implemented two solutions, VeChat and VeContact Reactive, to re-engage shoppers at the point of exit. This strategy involved personalized on-site overlays and email campaigns that successfully recovered lost sales. As a result, Muji saw a 4% increase in total sales on its German website, leading to a decision to roll out Ve Global's solutions across all of its international sites.

Muji