Case Study: Wilbur Ellis achieves lower IT costs and better network performance with vCom Solutions

Wilbur Ellis - Customer Case Study

Wilbur Ellis, a $3 billion holding company with over 250 locations, faced significant challenges due to IT silos. Each branch operated autonomously, leading to a complete lack of visibility into services and spend, frequent non-payment service shutoffs, and an inefficient support structure. To address this, they partnered with vCom Solutions.

vCom implemented its vManager platform to centralize all IT assets and standardize technologies across branches. By leveraging vCom's expertise to augment their internal team, Wilbur Ellis gained full visibility, which enabled massive cost reductions. The results included $367,981 in annual savings, a 64% decrease in cost per MB, and dramatically improved network speeds and customer support.

Wilbur Ellis

Jameson Wick

Senior Manager for Enterprise Support