Case Study: Stanford Health Care achieves telecom cost savings and network resilience with vCom Solutions

Stanford Health Care - Customer Case Study

Stanford Health Care, a world-renowned medical institution, faced significant challenges in managing its complex telecom environment. Their IT department struggled to control costs and inventory across over fifty clinics, manage dozens of monthly carrier invoices, and allocate expenses effectively to business units. They also lacked the internal resources to undertake major new network infrastructure projects, including a telemedicine initiative and a migration to new data centers.

vCom Solutions acted as an extended IT team for Stanford Health Care, consolidating the management of all voice and data services. vCom implemented its vManager software to provide a single invoice and full visibility into inventory, and its teams sourced and architected a new, fully redundant network. The results included a network with 100% uptime, $33,000 in annual savings from disconnecting unused lines, and automated cost allocation that gave business leaders control over their budgets.

Stanford Health Care

Carolyn Byerly

Chief Information Officer