Case Study: Norfolk Iron & Metal Group achieves centralized IT visibility and major time savings with vCom Solutions

Norfolk Iron & Metal Group - Customer Case Study

Norfolk Iron & Metal (NIM Group), a major provider of carbon steel products, was struggling with a long-term contract with an unresponsive carrier. This, combined with managing disparate telecom services from 20 locations using error-prone spreadsheets, consumed an overwhelming amount of time for its small IT team. The company turned to vCom Solutions to help consolidate its assets and find a way out of its restrictive contract.

vCom implemented its vManager platform to provide a clear view of all assets and spending, replacing NIM Group's spreadsheets with a centralized system. vCom managed the entire migration to a new, more robust provider without penalties and took over daily project management. The solution saved the VP of IT an estimated 20 hours per week, provided better network quality, and significantly reduced the accounts payable team's workload by consolidating all carrier invoices into one.

Norfolk Iron & Metal Group

Jason King

VP of Information Technology