Case Study: Beaverton Neurofeedback Doubles Client Return Rate with vcita

vcita’s automation tools doubled the client return rate for this Neurofeedback Practice

Beaverton Neurofeedback, founded and run by solopreneur Olga Ward, is a health and wellness practice offering neurofeedback services. The practice struggled with heavy administrative work such as appointment reminders, preliminary forms, phone calls, and client communication, which pulled Olga away from patient care. vcita provided small business management software with automation, marketing, and scheduling tools to help reduce that burden.

With vcita’s HIPAA-compliant client portal, automated scheduling and messaging, CRM, and marketing campaigns, Olga was able to streamline paperwork, manage client communications, and run targeted retention and review campaigns more efficiently. The result was almost immediate: vcita doubled the client return rate, improved the professionalism of the practice, and gave Olga more time to focus on her patients and the work she is trained to do.

Beaverton Neurofeedback

Olga Ward

Founded