Case Study: PRO-FOUND achieves streamlined scheduling, client communication, and better work-life balance with vCita

PRO-FOUND - Customer Case Study

PRO-FOUND, owned by Stephanie Miller (who also manages The Village Vet house-call practice), faced overflowing admin and scheduling work that blurred work and life — she had stopped taking new clients because previous software lacked features. Stephanie turned to vcita for a business management and scheduling solution to let clients self-book, communicate across time zones, and reduce manual admin.

vcita delivered an all-in-one platform — online booking, two-way messaging, document exchange, invoicing/payments, a CRM, automated reminders and a mobile app plus a “thank you” review function — enabling Stephanie to schedule across time zones, send reminders 24 hours and 30 minutes before appointments, invoice large packages, and manage clients on the go. As a result she streamlined operations for both PRO-FOUND and The Village Vet, improved client communication and reviews, and says she “couldn't run the house call business without vcita,” gaining better work–life balance.

PRO-FOUND

Stephanie Miller

Owner