Case Study: Buddies reduces admin time and no-shows with vcita

Online tutoring business leverages vcita automation tools, awarding more time for students

Buddies, an online English tutoring business in Israel founded by Topaz Ron Zarfaty and Blake Steinker, was struggling with heavy administration as student demand grew. The team needed a way to manage bookings, payments, follow-ups, and class logistics more efficiently, and turned to vcita’s automation and scheduling platform for help.

With vcita, Buddies automated lead follow-up, online booking and payments, CRM management, and scheduling. The results were strong: admin time dropped by 20% overall, Topaz said vcita saved two hours per day, no-shows decreased by 25%, and the business achieved a 90% conversion rate from free trial students to paying customers.

Buddies

Topaz Ron Zarfaty

English Teaching