Case Study: Freedom Techniques achieves zero no-shows and saves time with vcita

Freedom Techniques - Customer Case Study

Freedom Techniques (Naomi Janzen), an EFT practitioner and trainer in New South Wales, struggled with time-consuming client screening, global scheduling across time zones, disorganized contact details, and frequent no-shows. To streamline bookings and client management she adopted vcita’s online scheduling, client portal and payment features to handle appointments, client lists, tagging and reminders.

vcita’s solution—online scheduling with upfront payment, customizable invoices and a centralized client portal—let Naomi require a refundable $20 booking payment, offer direct-deposit invoices, and selectively display services. The result: vcita “completely eliminated” her no-show problem, saved hours of administrative work, attracted more committed clients, and boosted revenue and professionalism by making booking and payments simple and reliable.

Freedom Techniques

Naomi Janzen

Expert EFT Trainer & Practitioner