Case Study: Eli Simone Matchmaking & Coaching triples revenue and streamlines bookings with vCita

Eli Simone - Customer Case Study

Eli Simone, a matchmaking and relationship coaching business run by Julie Wadley in North Carolina, struggled to present a polished, professional brand and lost leads to slow, manual intake and scheduling processes. After trying disjointed WordPress plugins, she adopted vcita — starting with its website pop‑up and expanding to its scheduling, invoicing and mobile notification features — to streamline client interactions.

vcita implemented an integrated solution with a website widget, self‑service scheduling and rescheduling, mobile notifications, and online payments via Stripe, automating intake and billing and cutting admin time. As a result, Eli Simone tripled revenue in one year, reduced no‑shows by at least 15%, increased leads and appointments, and was able to command higher prices while maintaining a more professional brand.

Eli Simone

Julie Wadley

Coach & Matchmaker