Case Study: Ashley McNair & Joelle Moore achieve a 99% appointment show rate and $15K+ revenue boost with vcita

Ashley McNair & Joelle Moore - Customer Case Study

Ashley McNair & Joelle Moore run coaching and consulting businesses and were overwhelmed by constant interruptions, missed appointments and no reliable online presence or invoicing. They adopted vcita’s platform—using its scheduling, client portal, reminders and CRM—to streamline bookings and take back control of their time.

vcita implemented online scheduling with email and text reminders, client portals, invoicing and CRM tagging for targeted campaigns. As a result, no-shows dropped from about 50% to under 1% (with 99% of calls happening), revenue rose by more than $15,000, and they regained control over their schedule thanks to vcita.

Ashley McNair & Joelle Moore

Joelle Nwoke

Business Coach