Case Study: Healthcare Management Company achieves major VOIE labor savings with Vault Verify

Healthcare Management Company Enhances Their VOE/VOI Process

a healthcare management company with over 11,000 employees faced a significant administrative burden, manually processing hundreds of verifications of employment and income (VOIE) each month through its shared services center. Seeking to offload this labor-intensive process and create more consistency, the company turned to Vault Verify for an automated solution.

Vault Verify implemented its service to automate all VOIE requests, including those from social services and government agencies. Since implementation, the solution has completed over 31,000 verifications, saving the company an estimated 7,854 internal labor hours and $471,195 in administrative costs. The client also greatly reduced its data exposure risk, with over 550,000 employee records protected annually from being shared. Vault Verify's service, including a later transition to a real-time API with UKG Pro, continues to exceed the client's expectations.