Case Study: PiLON improves lone worker safety with Vatix Safe Pro

PiLON - Customer Case Study

PiLON, an award-winning multi-trade contractor specializing in social housing, faced a challenge in ensuring the safety of its Resident Liaison Officers (RLOs) who often worked alone in customers' properties. Following an altercation that endangered an employee, the company sought a technology-based solution to upgrade its lone worker safety policy and turned to Vatix for its Safe Pro lone worker devices and Protector™ monitoring platform.

Vatix’s solution provided PiLON with critical features including a panic alarm, man-down detection, and automatic data capture like audio recording and GPS location during an incident. This gave RLOs greater peace of mind and provided management with irrefutable evidence for client feedback and swift, accurate incident reporting. The data captured by the Vatix system allows PiLON to implement corrective actions effectively and use recordings as valuable learning material to prevent future occurrences.

PiLON