Case Study: Mercury Research speeds up transcription and reporting with Vatis Tech

Mercury Research - Customer Case Study

Mercury Research, a top independent market research company in Romania, faced a significant challenge with its time-consuming manual transcription process for focus groups and interviews. Their previous method, using hired third parties, took several days to deliver transcripts, delaying analysis and final reports to clients. To automate this essential step, they turned to Vatis Tech's speech-to-text solution.

Vatis Tech implemented its automated transcription technology, achieving over 95% accuracy for Romanian speech. The solution transcribes one hour of audio in under 10 minutes, a drastic reduction from the previous four hours per hour of audio. This allowed Mercury Research to deliver reports faster, free up staff time, and boost overall team productivity, all while ensuring full GDPR compliance.

Mercury Research