Merck & Co Inc - Customer Case Study

The Merck Manuals require hundreds of writers from around the world to contribute and revise content on an ongoing basis. With such a large and dispersed team, Merck experienced many challenges in the technologies needed to coordinate and maintain publishing schedules as well as in the varied technical skill levels of team members. Hear how Merck has advanced their content management and collaboration processes with this global team to overcome these challenges.