Case Study: Veritas HHS achieves secure, paperless, audit-ready claims processing and streamlined workflows with Vasion

Veritas HHS specializes in child support enforcement services, but also brings expertise in government health insurance and child welfare programs

Veritas HHS, a Denver-based provider of child support enforcement and health and human services consulting, faced a large-scale digitization challenge: the state of Kansas delivered over 40,000 paper case files (about 10 documents each) that had to be digitized, securely stored, and made accessible for courtroom and remote use while meeting strict audit and IRS requirements. To streamline claim intake, simplify end-user workflows, and stay within a small-business budget, Veritas HHS chose Vasion’s electronic document/digitizing solution.

Vasion intercepted and digitized incoming paper, mail, couriers and email attachments and implemented an integrated, user-friendly workflow to create and manage case files digitally. The Vasion solution provides a digital claims workflow that automatically verifies and processes claims, secures and validates information for easy retrieval, and offers no-code configuration for administrators—reducing IT overhead and enabling Veritas HHS to maintain compliance and immediate access to records. The engagement converted over 40,000 paper cases into an auditable electronic system and delivered faster access for staff and courtroom use, with responsive support from Vasion.

Veritas HHS

Alex Garnes

Vice President