Case Study: OrthoNet achieves faster, more efficient claims processing with Vasion

Managing Managed Care Made Easy with Vasion’s Digital Automation

OrthoNet, the leading U.S. orthopedic specialty benefit management company supporting some 80,000 providers, faced complicated claim intake, security concerns, and confusing workflows while processing thousands of new documents daily. To modernize its file processing and document delivery, OrthoNet selected Vasion’s digital automation solution to digitize and automate its claims-processing operations.

Vasion implemented an automated intake and indexing workflow that reads faxed documents, recognizes patient and provider IDs, links documents to case files, triggers task workflows, and archives records as read‑only. As a result, Vasion streamlined claims processing, secured and validated information for easy retrieval, virtually eliminated paper, sped up case resolution so contract managers can process more claims, and reduced IT overhead through simple no‑code administration—improving efficiency and scalability for OrthoNet.

OrthoNet