Case Study: Global Construction Company reduces print headaches and improves ERP output with Vasion

How a Leader in Global Construction Materials Eliminated End User Headaches and ERP Print Disruptions with Vasion Print and Vasion Output

Global Construction Company, a global leader in construction materials operating across 212+ manufacturing sites in more than 80 countries, was dealing with an aging print infrastructure, excessive helpdesk tickets, and disruptions to critical label and ERP printing. With too many manual printer issues and limited IT time, the company needed a simpler way to manage printing and reduce end-user headaches, so it turned to Vasion Print and Vasion Output.

Vasion implemented a centralized, serverless print environment using Vasion Print and Vasion Output to replace aging print servers, enable self-service printer installation, and automate routing for problematic label print jobs. The results were fewer printer incidents and helpdesk tickets, reduced escalation and support burden, improved end-user satisfaction, and more reliable business-critical printing, with IT gaining a single place to manage everything and the company planning to route all SAP printing through Vasion Output.