Case Study: Panama City Surgery Center achieves automated, serverless print management and major IT time savings with Vasion (PrinterLogic SaaS)

Panama City Surgery Center - Customer Case Study

Panama City Surgery Center is a multi‑specialty outpatient facility in Panama City, Florida, serving roughly 50 doctors and staff and about 800 patients per month. With a small IT team, the center faced time‑consuming printer installs, an aging Windows print server, and limited visibility into device issues. To address these challenges they evaluated cloud print management and selected PrinterLogic SaaS (formerly PrinterCloud) from Vasion.

Vasion implemented PrinterLogic SaaS to replace the physical print server with a zero‑footprint, cloud‑managed solution. The client‑side agent now automates printer installs and deployments so the right printers appear for users within seconds, while SNMP alerts and auditing give real‑time insight into device health. As a result, Vasion’s solution eliminated server maintenance, reduced support tickets and IT time spent on printer tasks, and enabled rapid driver and setting updates across the organization.

Panama City Surgery Center

Shawn Smith

IT Manager